A private, on-device second memory. Support and help.
Trace catches what you save and remembers why it mattered. Everything stays on your device. This page answers the common questions and tells you how to reach a person.
Email thebarmaeffect@gmail.com and you will hear back. Include your device and iOS version if something is not working.
On your device. If you turn on iCloud, they sync through your own private iCloud account so your other Apple devices see the same memories. Trace runs no server of its own and never receives a copy.
No, with one narrow exception: when you save a link, Trace can fetch that page's preview so the memory is not just a bare URL. It sends only the URL you saved. It has no ads, no analytics, and no tracking.
On your device. Text recognition, transcription, and answering questions about your own memories all run locally. Nothing is sent to Apple or to us for this.
Open the memory and choose Forget. It is removed from your device, and from your private iCloud if sync is on.
Exactly what it says. This version of Trace has no payments in it at all, nothing expires on its own, and nothing can start charging you. If that ever changes, Trace will tell you before it does.
All optional. Microphone and Speech for spoken capture, Photos to read a screenshot you hand it, Calendar and Reminders to schedule a memory you act on, and Face ID to lock your Vault. The app works if you decline every one. Trace does not use the camera.
The full privacy policy describes exactly what Trace does and does not do with your information.